Frequently Asked Questions (FAQ)

Transfers to One&Only Royal Mirage - FAQ

1. What transfer options are available to One&Only Royal Mirage?

   • Rolls-Royce Cullinan: AED 2,500 per vehicle, per route (up to 3 passengers, 2 large suitcases + 2 carry-ons).

   • Mercedes S-Class 400: AED 610 per vehicle, per route (up to 3 passengers, 2 large suitcases + 2 carry-ons).

   • SUV (Cadillac Escalade or Similar | Mercedes Viano or Vito): AED 610 per vehicle, per route (up to 6 passengers, 6 large suitcases + 4 carry-ons).

   • BMW 7 Series: AED 510 per vehicle, per route (up to 3 passengers, 2 large suitcases + 2 carry-ons).

2. How can I book a transfer?
   Transfers can be arranged during the booking process with our Reservations Team or added to an existing reservation by contacting us via email or phone.

3. Are the transfer prices fixed?
   Prices are subject to change and depend on availability.

4. What is the luggage capacity for each vehicle?

   • Rolls-Royce Cullinan: 2 large suitcases + 2 carry-ons.

   • Mercedes S-Class 400: 2 large suitcases + 2 carry-ons.

   • SUV (Cadillac Escalade or Similar): 6 large suitcases + 4 carry-ons.

   • BMW 7 Series: 2 large suitcases + 2 carry-ons.

5. Is there an airport welcome service?
   Yes, One&Only has a dedicated Airport Welcome desk located after the baggage claim area. Our Hotel Representative will assist you upon arrival.

6. Where is the One&Only reception located at Dubai Airport (Terminals 1 & 3)?
   After clearing security and the Customs checkpoint, turn left and proceed to the "One&Only" reception on your left.

7. Can I cancel my transfer reservation?
   Cancellation policies may apply. Please confirm the details at the time of booking.

8. How can I contact the Guest Service representative for assistance at the airport?
   You can reach our Guest Service representative at +971 50 452 0716.

9. Are the vehicles guaranteed?
   All vehicles require prior confirmation at the time of reservation and are subject to availability.

10. Are there any special arrangements for large groups or additional luggage?
    Larger groups and additional luggage can be accommodated with SUVs or similar options. Please mention your requirements during booking.